When creating a Template or Task, you may have noticed that Steps have something called "Importance". And when completing a Task you may also have seen that some Steps are labelled "Essential" and have different coloured circles around the ticks and crosses.
Being able to set Steps as essential is one of the key points of Process Bliss. In short, Essential Steps have to be completed for the task to be completed - but if you can't do one of these steps you have to say why.
More about Essential Steps
Essential Steps need to be completed before the whole Task can be completed. However, Process Bliss doesn't want to force people to tick it off if it's not possible or appropriate to do. If this is the case, you click the cross icon and explain why this step couldn't be completed at this time.
When to use Essential Steps
Process Bliss customers use Essential Steps to indicate the Steps that absolutely have to be done. Perhaps they relate to compliance, or a critical activity, or a milestone in a project.
Inside a Task or on the Template Report you can choose to just see Essential Steps so you can monitor progress of these importance activities.